Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 -10business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

All of our products come with full certification as issued by CRWN Gems Inc.

All products are serialized and certificated can be pulled from our archives at any time. Please note that a fee may apply to obtain the record from our database at a later time.